Working at Serco:

Serco is a British multinational service company with a presence in many countries around the world. It provides services across various industries including defense, transport, justice, immigration, and healthcare.

Serco is a leading provider of public services to governments around the world, with a workforce of over 50,000 employees across over 20 countries. In the Asia-Pacific region, Serco Pty Limited, a subsidiary of the company has a significant presence, employing over 10,000 individuals in Australia, New Zealand, Hong Kong, and mainland China.

In Australia, the company provides services in various sectors, including healthcare, defense, and social security. With a broad range of services and a strong global presence, Serco offers employees opportunities for growth and professional development.

Industry

Information Technology, Public Services

Company Size

8001 – 15,000 (AUS)

49%

Women employees

6 weeks

Paid parental leave (in addition to Govt. leave)

43.8%

Key management roles held by women

1 week

Paid secondary carers leave (in addition to Govt. leave)

Above data sourced from the organisations’ own website and if applicable the Workplace Gender Equality Agency (WGEA). Data is also crowdsourced from our community. If you work in HR for this organisation and wish to update the above data please email updates to: hello@herwerk.com.au

Serco’s Scorecard

A list of the local awards and recognition the company has achieved for gender equality and workplace culture initiatives.

Q

Not a WEGA Employer of Choice for Gender Equality  The Workplace Gender Equality Agency awards a Employer of Choice for Gender Equality (EOCGE) citation. It is a voluntary leading-practice recognition program designed to encourage, recognise and promote organisations' active commitment to achieving gender equality in Australian workplaces.

Q

Not a WEGA Pay Equity Ambassador  Workplace Gender Equality Agency Pay Equity Ambassador organisations must have: undertaken a pay gap analysis of its workforce in the last two years, taken action on the results, reported pay equity metrics to the executive and board, and communicated their pay equity initiatives to their employees.

Employee Ratings

Scores for Serco are based on 40 ratings*

Overall Job Satisfaction (out of 5)

1.5

%

would recommend to other women

%

believe women are treated equally to men

Equal Opportunities

We asked current or past employees to give Serco a rating out of 5 stars for equality. The data displays how satisfied reviewers are with equality of leadership opportunities and pay.

We also asked how equally they believe all employees are treated regardless of differences inc. gender, sexual orientation, ethnicity, age etc.

  • Representation of women in leadership – 1 (out of 5) 20% 20%
  • satisfaction with pay – 2 40% 40%
  • employees treated equally regardless of difference – 1 20% 20%
  • CEO supports gender equality – 1 20% 20%

Flexibility

We asked employees to give Serco a rating out of 5 stars for the level of flexibility offered for work scheduling, hours and location. We also measured support for paid time off, including annual leave, personal leave and sick days.

  • support for Flexible work – 1.5 (out of 5)
  • ability to work remotely – 2.5
  • ability to work part time or compressed days – 1
  • ability to take paid time off work – 1.5

Family

We asked employees to give Serco a rating out of 5 stars for their policies and practises that support parents and families. 

  • Parental leave policy & practises – 1 (out of 5)
  • support for taking parental leave – 1
  • Formal & informal support for families – 1

Development & Enrichment

We asked employees to give Serco a rating out of 5 stars for the support they received for their learning & development, mentorship and wellbeing at work. We also asked how supported they feel by management.

  • Learning & Development Opportunities – 1.5 (out of 5)
  • formal & informal mentoring – 1
  • supportive management – 1
  • wellbeing initiatives – 1

Culture

We asked employees to give Serco a rating out of 5 stars for how respectful and inclusive the culture is.  We measured how responsive Serco are to issues raised and how equally all employees are treated at the company. Finally, we measured how comfortable reviewers felt to bring their ‘whole self’ to work and be accepted.

  • respectful & inclusive colleagues – 1 (out of 5)
  • employer responsiveness to discrimination – 1
  • EQUITY, DIVERSITY & INCLUSION INITIATIVES – 1.5
  • sense of belonging – 1

*Above data was crowdsourced from community surveys and as such is anecdotal

Employee Reviews

We encourage women to leave anonymous reviews of their experiences at Serco. These are individual opinions and personal stories, that may provide insight into what it’s really like to work at the company, however they have not been verified.

five stars

“Just don’t.

Overall Job Satisfaction:  2 / 5 

Do you believe women and men treated equally?

“No”

What’s unequal?

Development Opportunities, Performance Reviews, Hiring

Have you been treated unequally due to aspects of your identity?

“Yes: Gender, Age, Disability, Neurordiversity

One thing they can improve: 

More flexibility, More development opportunities, Improved work-life balance

Would you recommend this employer to other women? 

“No.”

Position / Department:

Correctional Officer

Very Unsatisfied Anonymous Reviewer

Mid Level, Posted 2022

five stars

“In a lot of situations jobs were left to male staff, even though females were more then capable. This always occurred when we had no female senior managers…, which was most of the time. Females were given the same opportunity as males.

Overall Job Satisfaction:  1 / 5 

Do you believe women and men treated equally?

“No”

What’s unequal?

Development Opportunities, Promotion

Have you been treated unequally due to aspects of your identity?

“Yes: Gender, Age

One thing they can improve: 

More flexibility, promoting more women to leadership roles

Would you recommend this employer to other women? 

“No.”

Position / Department:

Not Published

Very Unsatisfied Anonymous Reviewer

Mid Level, Posted 2022

Employer Reviews published on our website are the views and opinions of their authors and do not represent the views and opinions of HerWerk.com.au. HerWerk does not verify the truth or accuracy of any reviews and does not endorse any of the comments posted. HerWerk.com.au posts reviews for information purposes only to assist users to make better career decisions.

Share Your Insights With Us 

Are you a current or recent employee of this company?  Add your voice (anonymously) to our community of women sharing intel on what it’s really like at the places they’ve worked. The more data we publish, the more we can help women make better career decisions.

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