Working at ServiceNow:

ServiceNow is a global software development company with headquarters in California. ServiceNow provides a cloud-based workflow automation platform used by companies to streamline and automate routine work tasks. Locally, the company has offices in Melbourne, Sydney, Brisbane, Canberra and Perth. ServiceNow employees over 16,000 people globally.

Industry

Information Technology, Software Development

Company Size

15,001 – 20,000 (Global)

22%

Women employees

20 weeks

Paid parental leave (in addition to Govt. leave)

not known

Key management roles held by women

2 - 12 weeks

Paid secondary carers leave offered

Above data sourced from companies own website and the Workplace Gender Equality Agency (WGEA)

ServiceNow’s Scorecard

A list of the local awards and recognition the company has achieved for gender equality and workplace culture initiatives.

Q

Not a WEGA Employer of Choice for Gender Equality  The Workplace Gender Equality Agency awards a Employer of Choice for Gender Equality (EOCGE) citation. It is a voluntary leading-practice recognition program designed to encourage, recognise and promote organisations' active commitment to achieving gender equality in Australian workplaces.

Q

Not a WEGA Pay Equity Ambassador  Workplace Gender Equality Agency Pay Equity Ambassador organisations must have: undertaken a pay gap analysis of its workforce in the last two years, taken action on the results, reported pay equity metrics to the executive and board, and communicated their pay equity initiatives to their employees.

Employee Ratings

Scores for ServiceNow are based on 16 ratings*

Overall Job Satisfaction (out of 5)

3

%

believe women are treated equally to men

Equal Opportunities

We asked current or past employees to give ServiceNow a rating out of 5 stars for equality. The data displays how satisfied reviewers are with equality of leadership opportunities and pay.

We also asked how equally they believe all employees are treated regardless of differences inc. gender, sexual orientation, ethnicity, age etc.

  • Representation of women in leadership – 2 (out of 5) 40% 40%
  • satisfaction with pay – 5 100% 100%
  • employees treated equally regardless of difference – 1 20% 20%
  • CEO supports gender equality – 3 60% 60%

Flexibility

We asked employees to give ServiceNow a rating out of 5 stars for the level of flexibility offered for work scheduling, hours and location. We also measured support for paid time off, including annual leave, personal leave and sick days.

  • support for Flexible work – 3 (out of 5)
  • ability to work remotely – 3
  • ability to work part time or compressed days – 3
  • ability to take paid time off work – 1

Family

We asked employees to give ServiceNow a rating out of 5 stars for their policies and practises that support parents and families. 

  • Parental leave policy & practises – 3 (out of 5)
  • support for taking parental leave – 1
  • support for families – 1

Development & Enrichment

We asked employees to give ServiceNow a rating out of 5 stars for the support they received for their learning & development, mentorship and wellbeing at work. We also asked how supported they feel by management.

  • Learning & Development Opportunities – 1 (out of 5)
  • formal & informal mentoring – 3
  • supportive management – 3
  • wellbeing initiatives – 1

Culture

We asked employees to give ServiceNow a rating out of 5 stars for how respectful and inclusive the culture is.  We measured how responsive ServiceNow are to issues raised and how equally all employees are treated at the company. Finally, we measured how comfortable reviewers felt to bring their ‘whole self’ to work and be accepted.

  • respectful & inclusive colleagues – 2 (out of 5)
  • employer responsiveness to discrimination – 1
  • EQUITY, DIVERSITY & INCLUSION INITIATIVES – 3
  • sense of belonging – 1

*Above data was crowdsourced from community surveys and as such is anecdotal

Employee Reviews

We encourage women to leave anonymous reviews of their experiences at ServiceNow. These are individual opinions and personal stories, that may provide insight into what it’s really like to work at the company, however they have not been verified.

five stars

You need to be a yes women to not be seen as trouble”.

Overall Job Satisfaction:  3 / 5 

Do you believe women and men treated equally?

“No”

What’s unequal?

Development Opportunities, Performance Reviews, Hiring. Treatment is terrible. Often seen as “trouble makers” or bullies if you stand up for yourself”

Have you been treated unequally due to aspects of your identity?

“Yes. Parental status, Age, Socioeconomic background”.

Would you recommend this employer to other women? 

“Maybe.Depends what department they work for.”

Position / Department:

Not Published

Anonymous Reviewer

Senior Level, Posted 2022

Employer Reviews published on our website are the views and opinions of their authors and do not represent the views and opinions of HerWerk.com.au. HerWerk does not verify the truth or accuracy of any reviews and does not endorse any of the comments posted. HerWerk.com.au posts reviews for information purposes only to assist users to make better career decisions.

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